Newsletter - June 2024

As you know, we have come a long way within DCO Beerse vzw around the correct follow-up of administrative documents.

It is important for both the employee and the employer that we follow the correct legal rules. Here is an overview of some points of interest :

• Departure register: If you deviate from your normal schedule, you must inform the office in advance so that this can be written in the deviation register. No later than 2 weeks after the date of deviation, you must come and sign it at the office. You are responsible for passing on the correct dates to the office so that the signing goes smoothly at the office.
• Annex to employment contract: If you are going to work more or fewer hours structurally, an annex to the employment contract will be drawn up in duplicate for this purpose. Both these documents will be signed by the director and the employee concerned. Ééone copy is for the office and the other is for the employee concerned. Each annex must be signed before the new work schedule starts!
• Receive labour regulations: Recently, after many meetings between employer and unions, we have approved new labour regulations for DCO Beerse vzw. You can come and pick up these labour regulations at the office. Upon receipt, you must sign off a document so that the office has proof that the employee has received a new version of the labour regulations.
  • There is no intention to dispute the content of these labour regulations. This has already been approved by union and employer. Consequently, it applies to all employees of DCO Beerse vzw.
  • On receipt of these Labour Rules, a signature is required.

• All customers of DCO Beerse vzw agree to the General Terms and Conditions DCO Beerse vzw. These General Terms and Conditions can be found on our website https://www.dcobeerse.be/general terms and conditions.
• From 1 July 2024, a new provision is in force for civil liability insurance.
  • This insurance covers damage to the client caused by the domestic worker. After all, it can always happen that you cause a claim while working. The novelty is that for each claim, the client has a fixed exemption of 150€. This means that there is no insurance intervention for damages below 150&euros; and this per claim.
• Cancellation by the customer of the polish:
  • Our customers may cancel the cleaning service a maximum of 4 times per year without being charged cheques and this apart from the summer months of July and August.
  • If the customer cancels a cleaning more than 4 times (apart from July and August), the cheques will simply be charged.

In previous newsletters we have stressed the importance of training and education. Regular training is good for yourself and for employers.

In June 2024, 4 training courses will continue in the office for our employees. Registration for these could be done until 24 May 2024. This autumn, we will organise training courses again. These will be known in the September period.

DCO Beerse vzw itself offers a wide range of training courses on various themes. Employees are free to subscribe to these. It is important to note that training hours at DCO Beerse vzw count as hours worked. In this way, we want to encourage training!

Since 2024, every full-time employee is entitled to 5 training days. A training day counts as 7.6h as a full-time employee in PC 322.01 must perform 38h per week. The Government has developed via www.mycareer.be a tool for every employee in which training hours are calculated. You can log in to this and then choose ‘training account‘ in the menu.

The Government has decided that from 1 January 2026 it will no longer be possible to pay with paper service vouchers. Customers can order paper service vouchers until 31 December 2024 at the latest and they will have a validity period of 1 year.

It is important to tell customers this as well as encourage them to switch to electronic service vouchers in time. Especially for some older customers who are less familiar with computers and digital skills, this is not easy.

In addition, we would like to emphasise once again that paper service vouchers must be delivered to the office in an orderly manner. This means: correctly signed, no stains, no creasing of the service cheques,… Thank you for respecting this.

Career break from 1 July 2024, applications can only be made electronically and this by both the employer and the employee.

The application for career break is made through the Break@work platform.

How to do this.

1. Surf to Break@work (rva.be)
2. Click on ‘employee‘
3. My online file–click on ‘submit an application‘
4. Next you can apply via various options: Itsme, ID –card reader
5. Once logged in, you will be taken to your personal area and can format the application

Every employee can find a login and PIN on the work schedule. This is personal data and is best saved in your mobile phone. After all, you will need this login and pincode to dial in via jobtracker!

Applications for parental leave must be delivered to the office in good time.
In good time means at least 2 months before the desired start date of the parental leave.
This is important so that the planning department in the office can make everything in order for the employee in question and for clients.
All information on parental leave can be found at: Parental-leave (rva.be)

Monday 3 June 2024 Nicoleta Slabu started as a new colleague in the office. Nicoleta will help to follow up the questions of customers and employees. You may know her as she has 14 years of experience as a domestic help within DCO Beerse vzw.

We remain true to the philosophy within DCO Beerse vzw of allowing employees to progress from the household help function to the office. Nicoleta speaks Romanian as well as Dutch, English. In this way, we hope to reduce the language barrierère with our employees.

We would like to wish everyone a happy summer holiday with lots of sunshine and fun times with family and friends!

Follow DCO Beerse vzw closely on Instagram and Facebook!