Dear customer,
From 1 July 2025, we will ask for a customer contribution within DCO Beerse vzw.
This notice was previously communicated to you on Wednesday 2 April 2025.
In part by requesting a customer contribution, our Terms and Conditions change:
Herewith a summary of the main changes:
- Article 1 – General provisions
- Addition: “Subject to the possible application of legal provisions prohibiting this principle or limiting its effects, the user who wishes to obtain compensation for the damage caused by the non-performance of the contract has no recourse on an extra-contractual basis against DCO Beerse vzw and/or its auxiliary persons. The user can therefore only hold DCO Beerse vzw liable on a contractual basis, the contours and conditions of which are determined by the General Terms and Conditions. “Auxiliary person" means employees, subcontractors, agents, organs/directors or any other natural or legal person or legal entity that can be qualified as an auxiliary person of DCO Beerse vzw in application of Article 6.3, § 2 of the new Civil Code.“
- Article 4 – Payments
- Addition: “CAUTION! It is the user's responsibility to keep track of the maximum amount of service vouchers purchased per year at all times. More information can be found on the Pluxee website.“
- Article 5 – Customer contribution
- New: “From 1 July 2025, users will pay an additional customer contribution on top of the service cheque. This customer contribution will be charged per hour performed and invoiced to the user quarterly. The contribution amounts to 2.2 euros per performed hour and, if the user pays by direct debit, he receives a 0.2 euro discount per performed hour. The user has 14 days to pay the invoice. After this period, a payment reminder will be sent. If the payment terms are not followed along the user's side, the file is sent to a collection agency for follow-up. Note: If a collection agency is called in, the user pays additional costs. For more information on the modalities regarding the customer fee, please visit: https://www.dcobeerse.be/veelgestelde-vragen-faq"
- Article 13 – Insurance
- The service company's work accident insurance covers the compensation legally due in case the employee should be the victim of a work accident or an accident on the way to and from work.
- The service company also has civil liability insurance, with a fixed exemption of €150 per claim. In case of damage, the user should immediately inform the person in charge of the service company via: verzekeringen@dcobeerse.be -> who in turn can then involve the insurance company. It is important to include clear photos of the damage in the mail to verzekeringen@dcobeerse.be.
- Eventual damage inflicted due to the fault or negligence of an employee of the service company does not release the user from his obligation to pay for the services provided.
You can consult the new version at General Terms and Conditions | DCO Beerse
If you have any questions about these changes,
then please contact the office on 014 61 56 69.
With kind regards,
DCO Beerse vzw